The founder of SPA systems, Dave Jani, shares her career journey, explaining how her experience in supply chain, oil and gas, and telecommunications led her to start a managed services company focused on simplifying the complex and fragmented cybersecurity market for small-to-midsize businesses (SMBs). A key motivation was seeing a customer in Africa suffer a cyberattack and realizing the confusion and knowledge gap customers face when trying to find the right security solutions without huge budgets. The discussion highlights SPA systems' holistic approach to security, which covers the entire IT life cycle, from design and testing (like penetration and vulnerability tests) to 24-hour monitoring via Network Operation Centers (NOC) and Security Operation Centers (SOC). The founder emphasizes building trust, working as a partner, and keeping humans in the loop, even as they embrace AI for threat detection, anomaly detection, and predictive defense. The conversation also touches on the future role of CISOs, who are expected to shift from a firefighting role to a strategic one focused on governance and risk.